Washington County – Johnson City EMS provides excellence in pre-hospital care through a two-tiered response system. Upon activation of the 911 system for an emergency first responder units are sent staffed by Advanced EMT’s as well as an Advance Life Support Ambulance staffed with a Paramedic. The First Responder program utilizes Fire and EMS Rescue resources throughout the City and County. Those unites locations allow for a quick response of medical assets to the scene where they can assess and begin treatment prior to arrival of the Advanced Life Support Ambulance.
WC/JC also operates a non-emergency convalescent division which staffed with EMT’s and Paramedics who handle non-emergency transports for patients requiring an Ambulance. These units are critical to long term care and recovery of patients and handle transports for doctors’ visits, rehabilitation services, and renal care.
EMS is able to provide excellence in pre-hospital emergency and non-emergency care through our commitment to our core values of Pride, Compassion, and Courage.
Pride – in our service, our profession, and ourselves. Having pride in these things stimulates a desire to be the best we can be and to provide the level of care our community deserves.
Compassion – for our patients and our coworkers. Our profession by its very nature put’s us in situations of despair. The care we give to our patients must be delivered with compassion, as many times compassion is the most healing thing we can provide.
Courage – to do what is right. We must have the courage to do what is right, all of the time, regardless of its popularity. We must make the ethically, morally, and legally correct decisions in everything that we do.
Out of an abundance of caution in an effort to protect our patients and our staff effective Saturday March 21, 2020 Washington County/Johnson City EMS will be closing its billing/main office to the public. We will re-open for normal business as soon as possible. Should the public need assistance with billing, training, or any other questions they may call 423-975-5500 Monday through Friday 8:00-4:30 and one of our office staff will assist you. If it is determined you need to meet with someone in the office we will schedule you an appointment. If you are having an EMERGENCY please call 911. Thank you for you patients and understanding. Chief Wheeley